- In my firm there are different types of telecom users - does Mobistar have a solution for this?
Certainly. Mobistar has a fixed and a mobile network. By converging fixed and mobile voice and data services, we can offer you a flexible formula that will enable all users to work more efficiently and more conveniently.
- What would be the benefits if I were to entrust my telecoms to Mobistar?
You would gain benefits in many different fields:
- Price benefit: calls between colleagues and call forwarding is free - you also reach the threshold for volume discounts more quickly.
- Less administration: one invoice for everything, fixed and mobile. Transparent and detailed.
- Better service: one contact for all your questions.
- What would happen to my telecom infrastructure?
Nothing at all. A changeover to Mobistar has not implications of any kind for your telecom hardware.
Mobistar for you
Mobistar knows what you need.
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Mobistar for you
Mobistar offers transparent solutions for:
Managers
Fleet managers
- What are the benefits for managing a fleet of mobiles?
- Much less administration! Everything - mobile, fixed, voice, data - is covered by one invoice, for all users.
- Better service: one contact person for all your telecoms. An extra SIM card, ordering a mobile, ... Our Business Support department has the answer to all your questions.
- How can I analyse an invoice?
You can have your invoices analysed electronically, using Business Zone.
- How does Invoice Split work?
Do you want to divide the telecom costs between your company and the users? This is possible with Invoice Split. Contact your account manager or the Business Support department about this.
- How do I contact Mobistar?
Contact us quickly and easily using the contact forms.
End-users
- I would like to add a service to my package. How do I do that?
Not all services are available to end-users. It would be best to contact the person in charge of your company's telecoms first.
- I have a mobile from the firm. Whom do I go to for any questions I might have?
Is there a telecom executive in your firm? If not, Mobistar will be very happy to help you.
- I am new to the firm or I'm leaving. Can I keep my mobile number?
Technically, that's not a problem. But it depends on your company policy on the matter. It is possible that the number will be included in the company fleet if your are new. If you're leaving, it is possible that one of your colleagues will take over your number. Contact your employer's telecom manager.
